SmartFactor is a B2B services company in Cairo. We help Egyptian businesses run their IT and their people — from maintenance contracts and networks to staffing and payroll — under one accountable vendor.
We started SmartFactor to solve a real problem we kept seeing in Egyptian businesses: technology and HR sit in separate silos, handled by different vendors, with no single owner when something breaks.
Our answer is simple. We bundle the work into one accountable team that covers your hardware, network, servers, hosting, surveillance, attendance, and the people who keep your business running — staffing, payroll, and attendance management.
No call-center runaround. No finger-pointing between vendors. One contract, one number, one team.
We work with companies only — SMBs and enterprises.
Local team based in Al-Mokattam, serving all of Egypt.
Two service lines under one contract, one accountable team.
Contracts with defined response times — not best-effort.
Maintenance contracts, hardware repair, networks, servers, hosting, CCTV, attendance devices, accounting software setup, and printer supplies.
Staffing for full-time, labor, customer service, and security roles. Payroll processing, social insurance handling, attendance management, and general BPO.
No finger-pointing between IT and HR vendors. One number to call, one team that owns the result.
Contracts with defined response and resolution times. No best-effort, no surprises in the invoice.
Our team is in Cairo. On-site visits across Greater Cairo, remote support for the rest of Egypt.
We work with companies, not consumers. Our processes, contracts, and team are built for business operations.
Tell us what you need. We will reply within one business day with a clear proposal.