Trusted IT & HR partner in Egypt

Run your business. We run everything around it.

SmartFactor handles your IT and your HR — from maintenance and networks to staffing and payroll. One vendor, SLA-backed, end-to-end coverage for Egyptian businesses.

B2B

Built for companies, not consumers.

Cairo

Local engineers, on-site or remote.

IT + HR

Two service lines under one contract.

SLA

Contracts with defined response times.

WHAT WE DO

Two service lines. One accountable team.

We cover everything you would otherwise hire 5 different vendors for. Pick a service line below.

IT services

Maintenance contracts, hardware repair, networks, servers, hosting, CCTV, attendance devices, accounting software, and printer supplies.

MaintenanceNetworkingServersCCTVHosting+ more

HR outsourcing

Staffing across full-time, labor, customer service, and security roles. Payroll processing, social insurance, attendance management, and general BPO.

StaffingPayrollSocial insuranceAttendanceBPO
POPULAR SERVICES

What companies hire us for

Maintenance & support

SLA-based contracts. One team owning your IT uptime.

Networking & security

Network design, firewalls, and security hardening.

Servers, backup & DR

Hardening, backups, and disaster recovery for your data.

CCTV & surveillance

Cameras and surveillance for offices, warehouses, retail.

Payroll & insurance

Monthly payroll and social insurance handling, on time.

Staffing & BPO

Full-time, labor, customer service, and security staffing.

WHY SMARTFACTOR

Less vendor chaos. More uptime.

One accountable vendor

No finger-pointing between IT and HR vendors. One number to call, one team that owns the result.

SLA-driven response

Contracts with defined response and resolution times. No best-effort. No surprises in the invoice.

Local engineers

Our team is in Cairo. On-site visits across Greater Cairo, remote support across Egypt.

B2B focus

We work with companies only. Our processes, contracts, and team are built for business operations.

HOW WE WORK

From first call to long-term partner

01

Discover

We listen first — current setup, real pain points, budget, and what success means to you.

02

Plan

A clear proposal — scope, deliverables, response times, and a fixed price you can sign off on.

03

Deliver

On-site or remote, we deliver against the plan with status updates you can actually read.

04

Support

Ongoing maintenance under an SLA — one number for everything we manage.

READY WHEN YOU ARE

Let’s talk about your setup

Send us a quick brief or reach us directly. Most quotes go out within one business day.

Request a quote

Tell us briefly what you need. We will respond within one business day with scope and pricing.